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I have been calling Don Swanson office since August 2021 with NO answer, call back or returned email!!
That is 9 months I've been calling & emailing with no response!!
He never once answered the phone, return my calls or email. There are only 2 people in his office. Don & Cynthia. I have been calling and emailing both for 9 months but Neither of them have gotten back to me.
He also will not get back to my agent who has been calling and emailing him for months.
I signed up with Farmers Insurance in June of 2021. My agent had no idea what he was doing. Even though I'm a real estate appraiser and explaining to him that my split-level is listed as a two-story. Yet he's still listed as a one story.
So I got 3 increases in the first 90 days for over $220 because he didn't list it as a two-story like I explaining.
I never asked for a credit but Don Swanson offered me a $50 gift card for my inconvenience from the 3 increases. But he never sent it. Even 9 months later!!
I have called Farmers Insurance directly and filed multiple complaints to ask someone to have him call me back. But he still doesn't.
Now it's been 9 months that I've been trying to get a hold of him with not one single call email or response. He won't return my agent's call or anything either.
I don't know what kind of broker won't get back to your clients or agent and will never pick up the phone.
He even turned off his message machine months ago. There is not one single person in his office answers the phone or return the phone call.
No one should have to spend 9 months trying to get ahold of the district manager. I have no idea how he stays with Farmers when he is so horrible.
My agent says that Don won't return his calls and that he has many problems with them as well. No matter who I tell at Farmers Insurance they said there is nothing they said they could do. To actually have him call me after 9 months!!
If he'll put me through this as a real estate appraiser, broker and investor. Then I can't imagine what he's doing to the someone that doesn't know the laws.
Order tequila for a gift and when package was open the tequila was leaking from the top of the bottle. Have contacted seller many times through emails and phone call. Have never received a call are email back from the company. Have contacted my credit card company and requested a full refund. Not a great company to order from. It’s obvious that don’t car about there clients.
I would most definitely NOT recommend anyone purchase from this fraud of a company. I ordered 2 bottles of Scotch and they substituted something else. I have tried to reach their so called customer service department. Three emails and a phone message. NO RESPONSE from anyone. I received an email from someone called Robert Marcos asking me to review my purchase. Can you believe that. I forwarded the customer service request to him. NO RESPONSE. They screwed up and don't want to admit it and deal with it. So this is their customer service response ignore it and wait for it to go away. If this a veteran owned company they should be ashamed of themselves as I am also a veteran. I would recommend you go elsewhere for any liquor purchases. Vets BEWARE!!